Support for Smart TVs

Frequently asked questions

• What can I do with my Nokia Smart TV with Fire TV built in?
  Fire TV offers access to hundreds of thousand HDR titles. Play millions of songs through apps and services such Amazon Music, Apple Music and Spotify. You can also watch live TV from traditional cable, terrestrial or satellite antenna.
• What apps are available?
  You have access to a large selection from the Amazon Appstore (Prime Video, Prime Music, Netflix, YouTube and many more).
• Which connections do I need to operate my Nokia Smart TV with Fire TV built in?
  You need to connect the Nokia Smart TV with Fire TV built in to the internet using a Wi-Fi or LAN cable to enjoy a smart TV experience. To watch live TV broadcasts, it needs to be connected to a satellite or terrestrial antenna, or to a cable network. Please refer to the installation instructions for optional connections, such as audio equipment and USB devices.
• What are the internet requirements for my Nokia Smart TV with Fire TV built in?
  The Nokia QLED Smart TV works well with a standard internet connection. However, you will have a better experience with a faster internet connection. Please note that the more devices you connect to your home network, the less bandwidth you will have for your Nokia QLED Smart TV.
• Do I need an Amazon account to use the Smart TV with Fire TV built in?
  An Amazon account is required in order to have unlimited access to all functions. Prime is not required for this but recommended to enjoy the full experience.
• How do I play media files from a USB drive on my Nokia Smart TV?
  Connect an external USB drive to the USB connector of the Nokia Smart TV. Open a multimedia player app and select the file for playback. You can use the pre-installed multimedia player MMP, or install any other player..
• Why isn't the TV showing pictures in 4K UHD?
  The quality depends on the media and the input source. Poor image quality could be a result of:•           Watching low-resolution content•           Using a cable that does not support 4K UHD•           Using a source device (DVD or Blu-ray player, receiver etc.) that does not support 4K UHD
• Which Bluetooth devices can I connect to my Nokia Smart TV?
  You can connect audio devices such as headphones and speakers, as well as input devices, such as a keyboard or game controller, to the Nokia Smart TV using Bluetooth.
• How do I perform a software update?
  Software updates on the Nokia Smart TV are done automatically. In the case of available updates for installed apps, you will get a notification on the Home screen. Go to the notification and press OK to read it.
• What are the warranty policies for my Nokia Smart TV?
  The warranty period for your Nokia Smart TV is 24 months from the date of purchase.