Support for Set-top boxes

Frequently asked questions

• Why don’t I have a TV signal on my TV from my receiver?
  1. Please check if you selected the HDMI port on your TV where your receiver is connected.
  2. Please make sure that the HDMI cable is properly connected to the HDMI port of your TV and of your Nokia Terrestrial Receiver.
• Why don’t I have a signal on my TV, even though the Nokia Receiver is connected with an HDMI cable?
  You may have selected the wrong input source for the TV. After selecting the correct HDMI port, you will get the signal from the Nokia Receiver after a few seconds.
• Why does the Nokia Receiver automatically enter Auto Sleep mode?
  The Auto Sleep function is enabled. You can set the time when the receiver is inactive and shall enter auto sleep mode or you can disable the feature. To set the automatic sleep mode, go to the following menu: Settings -> Auto Sleep -> OK.
• How can I play media files (photo, video, sound) from a USB device on my Nokia receiver?
  Connect an external USB device to the USB port. Press the Menu button on the remote control and select the Multimedia submenu. Select the type of multimedia file to play (music, photo or movie) and confirm your selection by pressing the OK button. Select the desired file and press the OK button for preview. Press OK again to display the selected file in full screen mode.
• What are the warranty policies for my Nokia receiver?
  The warranty period for the Nokia Terrestrial Receiver is two years.
• Where do I find the installation instructions?
  You can find the installation instructions here.