Support for Laptops

Frequently asked questions

• Where is the Nokia PureBook Pro available?
  The Nokia PureBook Pro range is currently available in France. We will add new countries as quickly as possible. Stay tuned for information on our commercial launch in your country.
• Will the PureBook Pro be available in India or on Flipkart?
  No, the Nokia PureBook Pro will not be available in India.
• Will it be shipped worldwide?
  We will add new countries for distribution as soon as we can. Stay tuned for more information.
• Are models with other processors planned?
  We will update the page as soon as we are ready to announce new laptops.
• Are models with other memory or storage planned?
  We will update the page as soon as we are ready to announce new laptops.
• Is the Nokia PureBook Pro performance (hardware) upgradable?
  The SSD can be upgraded to provide greater storage capacity for our users.
• Is the processor or GPU upgradeable?
  No, the processor and GPU are not upgradable.
• Does the Nokia PureBook Pro have a dedicated GPU?
  No, there is no dedicated GPU.
• What software does the laptop come preloaded with?
  The Nokia PureBook Pro comes pre-loaded with Microsoft Windows 11 S mode.
• Is fast charging available?
  No
• Are any applications pre-installed ?
  The Nokia PureBook Pro has no bloatware or pre-installed applications.
• Are the Nokia PureBook laptops compatible with the new Windows 11 software ?
  Yes, all our laptops will include the new Windows 11 software, as we want to provide the best optimized experience to our consumers. Our first product - the Nokia PureBook Pro comes with Windows 11 pre-installed.
• Does the laptop screen support touch and can it be flipped backwards?
  No, the Nokia PureBook Pro does not have a touch screen feature and it can open 135 degrees.
• Does the keyboard come with a backlight?
  No
• Does the laptop come with CD/DVD ROM drive?
  No, this laptop does not have CD/DVD ROM drive.
• Can users add internal HDD in this laptop?
  No, this laptop comes with an SSD storage slot only.
• Does the Type-C port support charging?
  Yes, the 2 x UBS-C ports support charging. The included charger is an USB-C adapter.
• What is the SSD storage type?
  The laptop SSD type is SATA.
• Does the laptop come with pre-installed Microsoft Office?
  No, the laptop does not come with Microsoft Office.
• Does the Nokia PureBook Pro have an HDMI port?
  No, the Nokia PureBook Pro does not have an HDMI port but you can connect external monitors through the 2 USB-C ports.
• Why not AMD and Linux?
  The Nokia PureBook Pro is currently available with an Intel processor but given demands this could evolve. If plans change, we will make an announcement. The latest information can always be found on the Nokia.com pages. 
• Which one has i7 12th?
  We will evaluate additional processor configurations for Nokia PureBook Pro 15" and 17" versions. The latest information can always be found on the Nokia.com pages. 
• Which one has DDR5?
  The Nokia PureBook Pro is a mid-range laptop designed for office work and entertainment. The Nokia PureBook Pro utilizes DDR4 memory. DDR5 is mainly featured in higher end/gaming laptops.
• What is the difference between 15.6" and 17.3" ?
  The Nokia PureBook Pro 17.3" has a larger screen, a larger touchpad and a numeric pad.
• Can the Nokia PureBook Pro be used for gaming?
  While users of the Nokia PureBook Pro will be able to enjoy playing many games on their laptop, it is not a computer specifically designed for gaming. The Nokia PureBook Pro is best suited for work and entertainment (it has an integrated GPU).