Support for Adapters

Nokia Pro AC Adapter P6305

Product code  P6305

Nokia Pro AC Adapter P6305 in white.

Frequently asked questions

  • No, smartphones have a complete set of power management protocols. In fast-charging mode, high-power charging is not maintained throughout the charging cycle. Instead, the power fluctuates to minimize damage to the battery.
  • When the AC adapter and smartphone or tablet support the same fast-charge protocol and the charging cable also supports fast charging, it will then be activated. The Nokia Pro AC Adapter P6305 supported fast-charging protocols include USB-IF PD3.0 and Qualcomm QC3.0/QC2.0.  
  • First, check whether the charging cable is properly inserted into the mobile device charging port. If it is, then check for any damage to the charging cable. Finally, try connecting it to another device and if it still doesn’t charge, please contact our service department for further assistance. Contact information of our servicing partners can be found at the bottom of our support page: Please visit www.nokia.com/shop/support.  
  • This usually occurs when you are either not using an original Apple charging cable or there’s dirt on the Lightning Cable connector. Try switching back to the original Apple charging cable or remove any dirt from the connector, you should now be able to resume charging.
  • If your phone supports fast charging but does not display the fast-charging icon when charging, the charger may be incompatible with the phone’s fast-charging protocol. The Nokia Pro AC Adapter P6305 supported fast-charging protocols include USB-IF PD3.0 and Qualcomm QC3.0/QC2.0. Alternatively, the connection with the data cable may be faulty.  

Still need help?

Australia Opens in a new window

Email: supports@wittis.com
Tel: +61 2 8006 6652
Operating hours: Monday to Friday 09:00 to 18:00

China Mainland Opens in a new window

Email: nokia@richgo.com.cn

Tel: +86 400-9993019

Operating hours: Monday to Friday 09:00 to 18:00

Taiwan Opens in a new window

Email: service@doublelife.com.tw

Tel: 02-26981965 Ext. 815

Operating hours: Monday to Friday 09:00 to 12:30 and 13:30 to 18:00

Hong Kong Opens in a new window

Email: nokia_HK@wittis.com

Tel: +852 5987 9443

Operating hours: Monday to Friday 09:00 to 18:00

Philippines Opens in a new window

Email: nokia_PH@wittis.com
Tel: +63 945 155 5391
Operating hours: Monday to Friday 09:00 to 18:00

Japan Opens in a new window

Email: nokia@richgo.co.jp

Tel: +81 6-6586-6360

Operating hours: Monday to Friday 09:00 to 18:00

Indonesia Opens in a new window

Email: crm@egogohub.com

Tel: +61 89535514030

Operating hours: Monday to Friday 09:00 to 18:00

Singapore Opens in a new window

Email: vincent.chua@signeo.net

Tel: +65 9800 1085 

Address: No.1 Genting Link #03-04, Perfect One, Singapore 349518

Operating hours: Monday to Friday 09:00 to 17:00, except public holidays