Support for Adapters

Nokia Essential AC Adapter E6310

Product code  E6310

Nokia Essential AC Adapter E6310 in white with two USB port.

Frequently asked questions

  • First, check that the charging cable is inserted properly into the mobile device charging port. If it is, then check for any damage to the charging cable. If it still does not work, connect it to another device. If you still have problems, please contact our service partner for further assistance. Contact information of our servicing partners can be found at the bottom of our support page: Please visit www.nokia.com/shop/support.
  • This usually occurs when you are either not using an original Apple charging cable or there’s dirt on the Lightning Cable connector. Try switching back to the original Apple charging cable or remove any dirt from the connector, you should now be able to resume charging.  
  • The Nokia Essential AC Adapter E6310 does not support fast charge. Our fast charge AC Adapters P6302, P6306, P6308, P6309 etc. can be found at https://www.nokia.com/shop/adapters/  

Still need help?

Australia Opens in a new window

Email: supports@wittis.com
Tel: +61 2 8006 6652
Operating hours: Monday to Friday 09:00 to 18:00

China Mainland Opens in a new window

Email: nokia@richgo.com.cn

Tel: +86 400-9993019

Operating hours: Monday to Friday 09:00 to 18:00

Taiwan Opens in a new window

Email: service@doublelife.com.tw

Tel: 02-26981965 Ext. 815

Operating hours: Monday to Friday 09:00 to 12:30 and 13:30 to 18:00

Hong Kong Opens in a new window

Email: nokia_HK@wittis.com

Tel: +852 5987 9443

Operating hours: Monday to Friday 09:00 to 18:00

Philippines Opens in a new window

Email: nokia_PH@wittis.com
Tel: +63 945 155 5391
Operating hours: Monday to Friday 09:00 to 18:00

Japan Opens in a new window

Email: nokia@richgo.co.jp

Tel: +81 6-6586-6360

Operating hours: Monday to Friday 09:00 to 18:00

Indonesia Opens in a new window

Email: crm@egogohub.com

Tel: +61 89535514030

Operating hours: Monday to Friday 09:00 to 18:00

Singapore Opens in a new window

Email: vincent.chua@signeo.net

Tel: +65 9800 1085 

Address: No.1 Genting Link #03-04, Perfect One, Singapore 349518

Operating hours: Monday to Friday 09:00 to 17:00, except public holidays